Contact information
Contact Us
Product questions, order updates and after-sales assistance—all in one welcoming place.
Email Support
We generally respond within 24–48 hours. During holidays or unusually busy periods, responses may take slightly longer.
Phone & Hours
Customer Service Hours: 8:00 AM–10:00 PM Daily, China Standard Time.
Existing Orders
Please provide your full name, order number, purchase email and a brief description of the assistance you need.
Damaged or Incorrect Item
Contact us promptly with your order number and clear photos or video of the item, packaging and shipping label. We will review the issue and provide an appropriate solution.
Returns
Do not mail a return to our registration address. Contact us first. After approval, our team will provide the applicable return warehouse address and instructions.
Order Changes
Cancellation or address-change requests should be submitted within 12 hours after purchase. Once fulfillment begins, changes may no longer be possible.
Business Information
Brand Name: Odjuhy™
Website operator: Chengdu Midsummer Impression Technology Co., Ltd.
Responsible person: Dong Zemei
Website: odjuhy.com
Business Address: Room 605, 6th Floor, Unit 1, Building 1, No. 188 Jiqing 4th Road, Chengdu High-tech Zone, China (Sichuan) Pilot Free Trade Zone, Chengdu, Sichuan, China
Email: service@odjuhy.com
Phone: +86 134 1091 1218
Customer Service Hours: 8:00 AM–10:00 PM Daily (China Standard Time)